How to Cancel AppleCare Plan and Get a Refund

How to Cancel AppleCare Plan and Get a Refund in 2024

If you’ve decided to cancel your AppleCare plan, it’s important to understand the process and potential refund options available to you.

In this article, I’ll provide a step-by-step guide on how to cancel your AppleCare plan and how to obtain a refund, if applicable.

So, whether you’re looking to cut costs or simply no longer need the coverage, read on to learn all about how to cancel AppleCare plan and get a refund.

I will even include what to do if you’re paying for AppleCare on a monthly basis and how you can change your AppleCare payment method in case you’re canceling the plan because you’ve lost your card.

In short, to cancel AppleCare and receive a refund, you must contact Apple support and provide your AppleCare agreement number. If you cancel within 30 days of purchase, you will receive a full refund, minus any applicable taxes. After 30 days, you may still cancel, but the refund amount will be prorated based on the time remaining on your plan.

How to Cancel AppleCare Plan and Get a Refund

AppleCare is a service that provides protection in addition to the standard warranty. Apple devices usually come with a 1-year limited warranty and 90 days of telephone support.

There are two AppleCare plans, 

  • One is a subscription-based payment plan for which you have to monthly. You can cancel this plan anytime you want.
  • The second is a plan that you can purchase upfront when buying a device. This will cover the device for 2 or 3 years depending on the device. 

If you want to cancel AppleCare for a device, you should know that you cant buy AppleCare again for that device. So think before you cancel. If you are ready, continue reading to know How to Cancel AppleCare Plan and Get a Refund.

Step 1: Check Your Eligibility for a Refund

How to Cancel AppleCare Plan and Get a Refund

The first step to canceling AppleCare and getting a refund is to check if you’re eligible for one. Apple’s refund policy for AppleCare varies depending on the region and the type of AppleCare plan you have.

In general, you may be eligible for a refund if:

  • You cancel within 30 days of the purchase date or within 30 days of the end date of your current coverage period, whichever is later.
  • You haven’t used any of the technical support incidents that come with your AppleCare plan.
  • You haven’t filed any claims under the AppleCare plan.

If you meet these criteria, you may be eligible for a full or partial refund of the purchase price of your AppleCare plan. If you’re not sure if you’re eligible, you can contact Apple support to check.

Step 2: Gather Your Information

How to Cancel AppleCare Plan and Get a Refund

Before you cancel AppleCare, make sure you have all the information you need to do so.

This includes your AppleCare agreement number, which you can find on your proof of coverage or in your Apple ID account settings.

You’ll also need your device’s serial number, which you can find in the About This Mac or About This iPhone section of your device’s settings.

Step 3: Cancel AppleCare

How to Cancel AppleCare Plan and Get a Refund

Once you’ve confirmed your eligibility for a refund and gathered your information, it’s time to cancel AppleCare. You can do this by following these steps:

  1. Visit the Apple support website and sign in with your Apple ID.
  2. Click on the Devices tab and select the device for which you want to cancel AppleCare.
  3. Click on the Cancel Coverage button and follow the on-screen instructions.
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Alternatively, you can call Apple support and request to cancel your AppleCare plan. If you do this, make sure to have your AppleCare agreement number and device serial number ready.

Step 4: Request a Refund

How to Cancel AppleCare Plan and Get a Refund

After canceling AppleCare, you can request a refund. The process for requesting a refund varies depending on how you purchased AppleCare.

If you purchased AppleCare online or over the phone, you can request a refund by contacting Apple support. If you purchased AppleCare in an Apple Store, you can request a refund at the store.

When requesting a refund, make sure to have your proof of coverage and purchase receipt ready.

You’ll also need to provide your reason for canceling AppleCare. If you meet the eligibility criteria for a refund, you should receive a full or partial refund within a few days.

How to Cancel the AppleCare Plan that you Pay Monthly

If you are on a monthly AppleCare plan, then you can cancel it similar to how you cancel other Apple subscriptions. If you don’t cancel, it will automatically renew every month. 

Once you cancel an AppleCare subscription, you won’t receive any refund, instead, you can avail of the benefits until the end of the billing date (usually the last day of the month).

Check out how to cancel AppleCare monthly plans below, just follow the steps,

On iPhone

  • Step 1 Open the Settings app on your iPhone.
  • Step 2 Tap on your name.
  • Step 3 Now, tap on Subscriptions.
  • Step 4 Tap on the plan that you want to cancel.
  • Step 5 Tap on Cancel Subscription to confirm. 

On iPad

  • Step 1 Open the Settings app on your iPad.
  • Step 2 Tap on your name.
  • Step 3 Now, tap on Subscriptions.
  • Step 4 Tap on the plan that you want to cancel.
  • Step 5 Tap on Cancel Subscription to confirm. 

On iPod

  • Step 1 Open the Settings app on your iPod.
  • Step 2 Tap on your name.
  • Step 3 Now, tap on Subscriptions.
  • Step 4 Tap on the plan that you want to cancel.
  • Step 5 Tap on Cancel Subscription to confirm. 

On Mac

  • Step 1 Open the App Store on your Mac.
  • Step 2 Now, Sign-in. Click on the sign-in button and enter your username and password to sign in. You can also click on the photo (or your name) to sign in.
  • Step 3 Click on View Information and sign in again if prompted.
  • Step 4 Now scroll down to the Subscriptions section and click on Manage
  • Step 5 Click on Edit next to your AppleCare subscription
  • Step 6 now, click on Cancel Subscription

How to Use Live Chat support to Cancel AppleCare

How to Cancel AppleCare Plan and Get a Refund

If you plan to use Apple Live Chat to cancel AppleCare, then you have to make sure that you have some stuff in hand. These are,

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AppleCare product number and the serial number of the device/s covered by the plan. Or you can use the sales receipt.

You can find the serial number of a device by,

For iPhone and iPad

  • Step 1 Open the Settings app on your iPhone.
  • Step 2 Tap on General.
  • Step 3 Now, tap on About, you can find the serial number here.

For Apple Watch

  • Step 1 Open the Settings app on your Apple Watch.
  • Step 2 Tap on General.
  • Step 3 Now, tap on About, you can find the serial number here.

For Mac

  • Step 1 Click on the Apple menu.
  • Step 2 Now, select About this Mac, and you can find the serial number here. 

For AirPods

  • Step 1 Open the Settings app on your connected device.
  • Step 2 Now, tap on General.
  • Step 3 Tap on About.
  • Step 4 Tap on the AirPods model to check its serial number.

How to Cancel AppleCare Over the Phone, by Mail, or by Fax?

You can also cancel AppleCare by,

Call 1-800-800-2775 and request for cancellation of your AppleCare plan.

Sending a written request to Apple. You can mail or fax this request. Make sure that your request includes your Plan Agreement Number and a copy of the proof of purchase.

  • Send your request: AppleCare Administration, P.O. Box 149125, Austin, TX 78714-9125, U.S.
  • Or fax it: 916-405-3973.

How to Change the Payment Method for AppleCare Instead of Canceling it?

If you’ve subscribed to AppleCare, you may have set up automatic payments using your credit card, debit card, or PayPal account.

But if you need to change the payment method for AppleCare, you don’t necessarily have to cancel the service and start over.

Instead, you can update your payment method through your Apple ID account settings or by contacting Apple support.

Step 1: Check Your Eligibility to Change Payment Method

Before you start changing your payment method, it’s important to check if you’re eligible to do so.

Depending on your region and the type of AppleCare plan you have, you may be able to change your payment method at any time.

However, some plans may require you to wait until your current coverage period ends before you can change the payment method.

To check your eligibility, visit the Apple support website or contact Apple support directly.

Step 2: Update Your Payment Method through Apple ID

How to Cancel AppleCare Plan and Get a Refund

If you’re eligible to change your payment method, you can do so through your Apple ID account settings.

Follow these steps:

  1. Open the Settings app on your device.
  2. Tap on your name at the top of the screen to access your Apple ID settings.
  3. Tap on Payment & Shipping.
  4. Select the payment method you want to use for AppleCare.
  5. Enter your payment information, including your credit or debit card number, expiration date, and security code.
  6. Tap Done to save your changes.

Step 3: Update Your Payment Method through Apple Support

If you’re unable to change your payment method through your Apple ID account settings, you can contact Apple support to update your payment method.

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Follow these steps:

  1. Visit the Apple support website and sign in with your Apple ID.
  2. Click on the Devices tab and select the device for which you want to change the payment method.
  3. Click on the Contact Support button and choose the appropriate support option.
  4. Explain that you want to update your payment method for AppleCare.
  5. Follow the on-screen instructions and provide the necessary information, including your new payment method.

Note that if you’re changing your payment method in the middle of your coverage period, your new payment method will only be used for future payments. Your previous payment method will still be used for the remainder of the coverage period.

Tips to Keep in Mind Before Canceling AppleCare

If you’re considering canceling AppleCare, there are a few things you should keep in mind:

  • Review your coverage: Take a look at your current AppleCare coverage and see if it still applies to the products you own. If you’re not sure, reach out to Apple Support for clarification.
  • Consider your risk tolerance: Think about the likelihood of something happening to your device and whether you can afford to repair or replace it without AppleCare.
  • Read the terms and conditions: Make sure you understand the terms and conditions of your AppleCare agreement and any cancellation policies.
  • Check for a refund: If you paid for AppleCare upfront, check to see if you’re eligible for a refund. You may be able to get a pro-rated refund for the remaining coverage period.
  • Think about future purchases: If you plan on purchasing new Apple products in the future, consider whether you want to continue using AppleCare to protect your investments.

Conclusion

So there you have it, all the ways to cancel AppleCare plan and get a refund for the same. You can call, fax, or cancel directly from an Apple device. 

We hope this guide on how to cancel AppleCare plan and get a refund was helpful. Let us know which method you prefer in the comments below. 

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